HOW ARE THE ITEMS PERSONALISED?
The pieces are embroidered with the letters, numbers or characters you enter under the complimentary personalisation section on the product page. When you type in the details you would like to include, you will see a preview of what this will look like and the positioning.
WHAT COLOUR IS THE EMBROIDERY?
On the Petite Lapoche tote bag and duffle, the embroidery is the tonal with the bag itself, so a spruce embroid on the spruce bag, and a blush embroid on the blush etc
On the Lapoche Beach Club bags, the embroid is in dusty pink, the same colour as the shoulder carry straps.
WHAT FONTS DO YOU USE FOR EMBOSSING?
We embroid in an Open Sans font, as per what you view on the preview when you enter your chosen personalisation..
IS PERSONALISATION FREE?
We're offering complimentary personalisation for a limited time only so don't miss out!
DO YOU OFFER CUSTOM AND CORPORATE EMBOSSING?
Absolutely! We can embroid using your logo, specific fonts, sizes etc. Please get in touch with us at email@example.com if you would like to discuss this further.
WHAT IS MY ORDER DISPATCH TIME FOR PERSONALISED ITEMS?
It takes three to four full business days from the time of order for personalised items to be ready for dispatch. If you are ordering other items along with this, the full order will be dispatched once the personalised item is ready to go. Once your order is shipped, you will receive an email with your tracking number.
I'D LIKE TO DISCUSS FURTHER, CAN I GET IN TOUCH?
We're here to help. Please email the team at firstname.lastname@example.org or call us on +61 3 9682 9622. You can also jump onto our online chat and if we’re not available, we’ll reply ASAP.